Privacy Policy
At Mozher, your privacy is treated with the same care and respect as every product we curate. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or interact with mozher.com. By using our website or services, you agree to the practices described below.
1. Information We Collect
We collect information to provide a smooth, secure, and personalized experience. The types of information we may collect include:
Personal Information
When you place an order, contact us, or create an account, we may collect:
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Full name
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Email address
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Phone number
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Delivery address
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Billing information (processed securely through third-party providers)
Order & Interaction Information
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Products purchased
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Order history
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Delivery preferences
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Messages or inquiries sent through our contact forms or social media channels
Technical & Usage Information
When you browse our website, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the site
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Referring URLs
This data helps us understand how visitors use our website and allows us to improve performance and usability.
2. How We Use Your Information
Your information is used only for legitimate business and service purposes, including:
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Processing and delivering your orders
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Communicating with you about purchases, updates, or support requests
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Providing plant care guidance and after-delivery support
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Improving our website, products, and customer experience
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Ensuring security, fraud prevention, and legal compliance
We do not sell, rent, or trade your personal information.
3. Payments & Third-Party Services
Payments on mozher.com are processed through trusted third-party payment providers. We do not store or have direct access to your full payment details.
We may also work with third-party service providers for:
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Website hosting
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Analytics and performance monitoring
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Delivery and logistics
These providers only receive the information necessary to perform their services and are required to protect your data under strict confidentiality agreements.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enable core website functionality
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Remember preferences and settings
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Analyze traffic and improve performance
You may disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
5. Data Security
We take data protection seriously. Reasonable technical and organizational measures are in place to safeguard your personal information against:
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Unauthorized access
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Loss or misuse
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Disclosure or alteration
While no online system can be guaranteed 100% secure, we continuously review and enhance our security practices.
6. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill orders and provide services
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Meet legal, accounting, or regulatory requirements
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Resolve disputes or enforce agreements
When information is no longer required, it is securely deleted or anonymized.
7. Your Rights & Choices
Depending on your location and applicable laws, you may have the right to:
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Access the personal information we hold about you
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Request corrections or updates to your information
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Request deletion of your data, subject to legal obligations
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Withdraw consent for certain communications
Requests can be made through our Contact Us page, and we will respond within a reasonable timeframe.
8. Communications
We may contact you regarding:
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Order confirmations and delivery updates
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Customer support responses
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Important service or policy updates
We do not send unsolicited marketing communications. If promotional messages are sent in the future, you will always have the option to opt out.
9. Children’s Privacy
Mozher does not knowingly collect personal information from individuals under the age of 18. If we become aware that such data has been collected, it will be promptly deleted.
10. International Use
Mozher operates across multiple regions. By using our website, you acknowledge that your information may be processed and stored in jurisdictions with different data protection standards, always handled in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date.
Continued use of the website after updates constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests related to privacy or data protection, please contact us through our Contact Us page. We are committed to addressing your inquiries with transparency and care.
Last Updated: 01/01/2026
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